Shipping.

Please note that our Return Policy is valid for 30 days and your order can be returned with 30 days from the purchasing date (dried and fresh flowers are exempt of this right). To confirm your return of the item(s) please send an email to thebloomroom.marrakech@gmail.com stating the reason for returning the order. After confirmation from my side you will return the order as soon as possible and no later than 14 days after you confirmed you will exercise your right of withdrawal. We will refund your order using the same payment method used to order your product(s), unless you prefer a different method. The returning fees are at your own cost.

Due to the handmade nature of both ceramics and marble collection, and the natural state of dried flowers, there may be some imperfections to your items that are not considered defects. Any order containing dried and fresh flowers cannot be returned.

You order will ship within 2 business days after purchase is confirmed. Once your order has been shipped, you will receive an email or message by WhatsApp with more information. Shipping within Morocco is done with MTR to your home or business address, usually the order arrives the next business day.

We only deliver in Morocco. If you are trying to place an order from a country we do not ship to, please email us at thebloomroom.marrakech@gmail.com to inquire about the possibilities and a shipping rate. 

All items are photographed in bright, natural light and are as true to colour as possible. Please do not hesitate to get in touch if you have any questions about a specific item or would like to see more photos. 

The Bloom Room is not responsible for any applicable duty fees and taxes which may arise upon accepting your parcel.